At PG368, your privacy is not merely a legal obligation — it is our moral responsibility. This Privacy Policy clearly and transparently explains how we collect, use, store, and protect your personal information as a member of our platform.
How we protect the personal information of every Malaysian member
All data you send to and receive from PG368 is protected by 256-bit SSL/TLS encryption — the same security technology used by Malaysia's leading financial institutions such as Maybank and CIMB. Your information cannot be intercepted during transmission.
Member personal data PG368 stored on protected servers with strictly restricted access. Only authorised personnel with a legitimate need to access the relevant data are permitted to do so. All access is logged and regularly audited.
You are the owner of your personal data. PG368 grants you the full right to access, correct, transfer, or request deletion of your data at any time. Your request will be processed within 14 business days.
PG368 has never and will never sell, rent, or disclose your personal data to advertisers or data brokers. Your information is used solely for the purposes stated in this Privacy Policy and nothing beyond that.
Privacy Policy PG368 aligned with Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure all our data collection and processing practices fully comply with Malaysian legal requirements.
In the event of any data breach affecting your personal information, PG368 committed to notifying you within 72 hours via your registered email, complete with details of the incident and the steps that have been and will be taken.
This Privacy Policy is issued by PG368 ("we", "platform") and applies to all personal information collected through the website PG368 at pg368.ws, the mobile application (if available), and all services offered by PG368.
In this Privacy Policy, "personal information" refers to any information that can be used to identify you directly or indirectly, including but not limited to your name, identification number, phone number, email address, financial information, and platform usage data.
By registering an account at PG368, making a deposit, using any of our services, or continuing to access our platform after the effective date of this policy, you are giving your explicit consent to the collection and processing of your personal information as described in this document.
PG368 processes your personal information on the following bases: (a) consent provided by you; (b) contractual necessity to deliver online betting services; (c) legal obligations including AML/KYC requirements; and (d) PG368's legitimate interests in maintaining platform security and smooth operations.
PG368 collects various types of personal information depending on how you interact with our platform. Below is a complete table of the data we collect and the purposes for which it is used:
PG368 does not collect sensitive personal information such as your health records, religious beliefs, political views, or sexual orientation, unless you voluntarily share such information in communications with us.
PG368 uses your personal information solely for the following purposes:
PG368 will send information about promotions, bonuses, and new offers only to members who have given their consent. You may withdraw this consent at any time through your account settings or by contacting us at [email protected].
PG368 does not sell your personal information. We only share your data with third parties in limited, specific situations as outlined below:
We work with companies that help us deliver our services, including:
All third-party service providers we engage are bound by data protection agreements that prohibit them from using your information for any purpose other than what is required to provide services to PG368.
Pg368 may disclose your personal information to Malaysian authorities, regulatory bodies, or law enforcement agencies when required to do so by law, court order, or valid legal process.
In certain circumstances, your data may be processed or stored outside Malaysia by our service providers. In such cases, pg368 ensures that equivalent protections meeting Malaysian standards are applied through appropriate data protection agreements.
PG368 continuously invests in information technology security to ensure your personal data remains protected at all times. Our security measures include:
While PG368 makes every effort to protect your data, no security system is completely foolproof. You also have a responsibility to safeguard your account credentials and to report any suspicious activity to us promptly.
PG368 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law:
When your data is no longer needed, PG368 will securely delete or anonymise that data in accordance with established procedures.
As a member PG368, you have the following rights regarding your personal information under Malaysia's PDPA:
You have the right to obtain a copy of the personal information we hold about you. Requests may be submitted by email to [email protected] and will be processed within 14 business days.
If the personal information we hold about you is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly through your pg368 account profile settings.
You may request the deletion of your personal data. Such requests will be duly considered; however, PG368 may need to retain certain data to fulfil legal obligations, such as AML/KYC requirements.
Under certain circumstances, you have the right to request that pg368 restrict the processing of your data — for example, while a dispute regarding data accuracy is ongoing or while you are objecting to processing based on legitimate interests.
You have the right to receive your personal data in a machine-readable format (such as CSV or JSON) for transfer to another platform if needed, subject to reasonable technical limitations.
You may withdraw consent previously given for data processing at any time without affecting the validity of processing carried out prior to withdrawal. Withdrawing consent may affect our ability to provide certain services.
To submit any request relating to your data rights, contact PG368's Privacy Officer at [email protected] or [email protected]. Please include your full name, account number, request type, and identity verification documents. We will acknowledge receipt of your request within 3 business days.
PG368 uses cookies and similar tracking technologies to enhance user experience and platform security. Below are the types of cookies we use:
You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the platform. PG368.
PG368 is an online betting and entertainment platform restricted to individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
Should we discover that we have collected personal information from a minor without proper age verification, we will take immediate steps to delete that information and close the account in question.
If you suspect that a minor has registered an account on pg368 or is using this platform, please contact us immediately at [email protected] so we can take appropriate action without delay.
PG368 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, relevant legislation, or the services we offer.
When material amendments are made to this Privacy Policy, we will:
Continued use of the platform PG368 after the amendment's effective date will be considered acceptance of the revised Privacy Policy. If you do not agree with the changes, you must stop using the platform and may request the closure of your account.
If you have any questions, concerns, or complaints regarding how PG368 handling your personal information, please contact our Privacy Officer through the following channels:
[email protected]
Response within 3 business days
Available 24/7
Average response <3 minutes
For enquiries with supporting documents
In Bahasa Malaysia
The most frequently asked questions from Malaysian members about privacy at PG368
Your privacy is protected, your data is secure. Register with PG368 and enjoy Live Casino, slots, baccarat, badminton betting, and your favourite Malaysian sports in a safe and comfortable environment.
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